Upon adopting an EMR system, practitioners are required by OntarioMD to provide plans for training, IT and communication network support, business continuity, data migration, and data and network security. Alternatively, physicians may choose to enter into a Vendor Collaborative Network (VCN) and allow P & P to assist in all of the areas. P & P will provide approved standardized plans and process in order to manage the local EMR.
P & P is proud to have been the first in the EMR industry to become a VCN provider. If you would like to review P & P Data Systems VCN Agreement please speak with one of our sales team: we are here to answer all of your questions.
P & P meets the following OntarioMD requirements to benefit the members of its VCN:
Training
• A comprehensive training program on the correct use of P & P’s EMR solution, in accordance with best practices
• An overview of how the various modules of the solution support common workflow within a practice
• Regularly scheduled training, which is available in various geographic locations in the province
• An annual report of the effectiveness of the training program based on feedback from participating members
IT Support
• A recommended IT support plan for the practice hardware and communication network
• An EMR version upgrade plan that will keep the EMR at the most current version
Business Continuity
• A disaster recovery plan template that can be easily customized for each client, so that critical data such as patient and clinical management data on clients’ servers can be recovered quickly and with minimal loss
• Development and implementation of a business continuity plan template for the client, so that in the event of the loss of the client’s premises and/or the servers upon which critical data is stored (for example, in the event of fire, accident or theft), the client can continue business and recover the critical data quickly
• A process to provide daily off-site backups of critical data (optional, but recommended)
Data Migration
• A plan and process for migration of critical data in the event that the client changes to a different EMR provider.
• Annual testing of the data migration process with all other VCN at the annual OntarioMD Data Migration Test-a-thon.
Security
• Recommended encryption of critical data to a strength of at least 128 bits, so that the critical data cannot be used easily if the client’s servers are stolen or compromised.
• Recommended secure maintenance of all keys for decryption of the critical data and all usernames and passwords to keep them safe from use by persons who are not entitled to access to the critical data.
• Recommended security processes to keep the servers upon which the critical data is stored safe from unauthorized access or tampering, physically or remotely.
• Recommended maintenance of the local area network (LAN) security through a firewall and router in order to monitor traffic to the critical data and keep it safe from unauthorized access.
• Recommended maintenance of anti-virus, spam blocker, and anti-spyware systems to update the latest spyware and virus signatures.
Health Canada Class II Medical Device License
• P & P Data Systems has been certified since 2008 for a Health Canada Class II medical Device Licence.
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