P & P Data Systems is an Ontario based, industry
leading application provider dedicated to serving the
healthcare marketplace by providing systems that cater
to every medical specialty. We develop highly skilled
trainers, implementation specialists and support
personnel to lead our customers; the industries clinic
administrative staff, Physicians and Medical
Specialists, into the new world of electronic
recordkeeping.
P & P Data Systems is seeking motivated individuals to
help drive our company and take our service to the next
level of excellence. We are a rapidly growing company
with potential to double or even triple our growth in
the coming years. Are you someone that cannot pass up an
opportunity to make a difference in a growing company?
Please get in touch with us if you have any questions
about working at P & P Data Systems. Please note that we
require applications and resumes to be submitted via
email or mail.
Description of Position: Mobile Support Specialist
Posted: March 31th 2009
P&P Data Systems is an Ontario based, industry leading application provider dedicated to serving the healthcare marketplace by providing systems that cater to every medical specialty. We develop highly skilled trainers, implementation specialists and support personnel to lead our customers; the industries clinic administrative staff, Physicians and Medical Specialists, into the new world of electronic recordkeeping.
P&P Data Systems is seeking motivated individuals to help drive our company and take our service to the next level of excellence. We are a rapidly growing company with potential to double or even triple our growth in the coming years. Are you someone that cannot pass-up an opportunity to make a difference in a growing company? You should join our team!
DESCRIPTION OF POSITION
The Mobile Support Team is the closest contact point to our customers - putting you in medical offices and working directly with our clients. The Mobile Support Team is an integral part in achieving the high level of superb support our clients expect.
You will report to the Support Manager. Your role upon successful candidacy will be the installation and implementation of P&P Data Systems software suites along with the implementation and ongoing support for our client’s network infrastructure and design. The position will involve equipment configuration, PC and Network configuration, software installations, client training, system debug along with functional and application testing. Successful candidates must have the availability for short term, overnight travel, and the desire for continuous learning and personal development.
Responsibilities (Mobile Support Specialist)
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• Understand, assess, plan and resolve client issues while onsite with our clients.
• Excellent time and priority planning skills.
• Provide leadership in an on-site support role to achieve and develop a strong team.
• Active involvement and leadership to continuously improve Customer Service.
• Foster open communication with our customers, co-workers and business partners.
• Drive to achieve and develop personal skills through company training.
• Provide processes that create a more productive environment when opportunities arise. |
Note: In addition to these duties and responsibilities employees are required to carry out such other duties as may be reasonably required for an application help desk team member.
Essentail Skills & Qualifications
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• True believer in the value of the “excellent customer experience”
• A strong belief in good relationships with clients and co-workers
• Strong team player
• Experience leading in a technical environment (lab, classroom, or previous work experience)
• Post secondary education with specialization in Network support, Application based customer support or a combination of education and experience
• Exceptional communication skills, both written and spoken
• A track record of accountability, ownership, and execution
• Ability to prioritize, organize and coordinate projects.
• Self motivated and able to function successfully with minimal supervision
• A track record of promoting a positive team environment
• Ability to adapt to change & growth
• Desire and will to take ownership in your work
• Drive to push your company forward and make a difference in your own future and your company’s future
• A sense of humour
• Responsive to goals and rewards upon success
• A reliable vehicle (Car allowances paid) |
If you are a driven person and acknowledge the personalization and opportunities that exist in a small, tight knit company then you will fit in perfectly. Top applicants anxious to help drive our company forward are offered a challenging environment with problem solving and product development input. If you are what our growing company needs we want to hear from you. We offer fair and often above market salaries to well qualified applicants.
We hire STARS.
Send us the top 5 reasons why we need to hire you!
Interested applicants: Send your response to
 . Top applicants will be contacted by
phone and email. |
