Data Safety

P & P ensures that your data will not be lost in a number of ways.

If you store your CIS on a single server, P & P will configure a back-up power supply that will keep your CIS and your data safe should your main power supply fail. A single server is also outfitted with four hard drives and one spare hard drive. The CIS runs from these four drives, and, should one fail, the spare drive takes its place. The drives does this automatically, without human intervention and without affecting the operation of the CIS. This allows technicians to maintain and repair the server hard drives without requiring clinic down time. Using a single server for your CIS does not protect against the failure of other electronic components, however. Should your P & P-provided servers fail in other ways, P & P provides 24/7 on-site support for 3 years

To protect against the possibility of downtime due to electronic failure, P & P can alternatively supply a replicated version of your server in the form of a second server. Replication software will keep your secondary server up-to-date, with all changes and new data being regularly backed up so that the two servers are always identical. Should your primary server fail, your secondary server will automatically take its place allowing you to continue running the CIS without any interruption to clinic operations. Your secondary server may be stored off-site, which can protect data in the case of a disastrous event, such as fire or flooding. Through an Internet connection, should your primary server fail, your secondary server will automatically take its place.

To facilitate data recover, you should backup your data to a source outside your server such as a large external hard drive or an online backup service provided by Critizal. It is crucial that you keep your backups off-site so that in the case of a disastrous event that destroys your servers, your data can still be recovered. If you have your data stored on a single server, you will need to schedule your regular backups after hours. If you are using a replicated server, you can perform backups while the server is in use.